About 15 years ago this used to be one of the most well run stores around but customer service here just sucks now. I have on multiple occasions said hello to the check out person and received no response until I get my change and then in monotone, " You're total comes to......"
I do not shop here often. A little pricey but one can get good deals. Meat department worker was very helpful in providing special products for home processing. This market has a diverse product line. But, I believe many items are seasonal.
The straw that broke the camel's back for me came on Good Friday when I stood at the fish counter for about 10 minutes until someone from the deli finally came over to help. The product that I was looking for wasn't in the case so I asked if they had any in the back. The girl nicely told me that wasn't her department but she would get a manager. I heard her make the page for the manager and waited. After 7 minutes she saw that I was still there and paged him again. I waited another 5 minutes and she paged him again. A couple minutes later he came back apologizing because he got stuck out front because of a call off. I said I understand and told him what I was looking for. He checked her on was unable to find it, I told him I would like a rain check he said he was unable to do that because the service desk was closed but we put a note and someone would call me. That was in April it is currently December; I'm still waiting on that call.
Chef Gai is a couple of things I really like. The butcher he cut me some beautiful steaks inch and a half porterhouse Angus steak it was wonderful and the French breads a pretty good. On my steaks I use bourbon peach sauce which I get at The Farmer's Daughter.
Excellent supermarket good prices. Quick service. I had lunch there. The food counter. Is was great
This Giant Eagle is one of the largest ones that I have been in ever. They have the best produce and variety of items available. They also have a full time florist for the special requests that you may have ...I was on my way to my nephews funeral and I couldn't locate a florist within 40 miles. She dropped what she was doing and made me an arrangement. I was prepared to purchase a bunch of roses to get the yellow ones, but she just pulled them from the shelf and made my arrangement and kept the rest for others. Very pleasant people.
Giant Eagle Supermarket is a US Supermarket based in Franklin, Pennsylvania. Giant Eagle Supermarket is located at 541 Allegheny Blvd, Franklin, PA 16323, USA.
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